What possessed me to agree to a Dec. 24 over night delivery date for my Sprycel is beyond me! But I did and it didn't - get delivered. I called the specialty pharmacy and talked to the on-call tech. She tried to be as helpful as she could be but she didn't have access to any tracking abilities for the shipment. The pharmacy could only tell her that it had been prepared for shipment and was gone. Her supervisor, who did have tracking capabilities, was not available by phone.
I called the local UPS and was told the only delivery to City Hall on the manifest for that day was not mine and without a tracking number they couldn't help me any further either.
My dilemma - do I refuse delivery today as I doubt that UPS trucks are parked in a heat controlled building between "20° to 25°C (68° to 77°F) with excursions permitted between 15°-30°C (59°-86°F) [see USP Controlled Room Temperature]." ? This is what I told the pharmacy I would do.
I've heard what can happen to the pills in extreme heat; what about sub-zero temps?
The specialty pharmacy is only 2 hours from me in Mpls. I could have driven up there for less hassle than this. The icing on the cake is next week we switch back to Wellmark BC/BS so I get to go through the joy of setting everything up all over again with a new specialty pharmacy!